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The Member Experience

Healthcare so seamless, members will feel the difference.

See Celeste from the member perspective.

Health Assistant
Virtual PCP
Virtual therapist
Case Manager
Claims and billing specialist
Pharmacist
Social worker
Point solutions partner
Point solutions partner
Expert medical opinion
Nurse

All together now.

With powerful data-sharing and collaboration across teams and people, members will experience:

  • Full coordinated care
  • Personalized guidance and support
  • Clarity on what to do next

Whole-spectrum support for whole-person health.

No matter what a member needs, Celeste has them covered.

Self-service navigation

Real-person navigation

Outreach

  • Acute care
  • Preventive care
  • Ongoing care
  • Chronic condition care
  • Mental health care

Niche care

Complex care

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What members have to say

My health assistant, Brittani, was extremely helpful. She asked very detailed questions and even called my specialist’s office to help me get clarity on coverage for an upcoming procedure. The whole experience was seamless and a big time-saver for me.

Julie

Celeste member

It is fantastic to have all of my benefits in one centralized location.

Michael

Celeste member

I was skeptical about how easy this would be to use but I was really impressed with the quick response and great information provided by my health assistant, and I love the hours of availability.

Kim

Celeste member